24 Oct Meet Patti Edwards: Enhancing Patient Experience at Southeast Radiation Oncology Center!
Patti Edwards has spent her entire career dedicated to the medical field, with the last seven years before joining our team in medical oncology. For the past six months, she’s been brightening the days of patients here at Southeast Radiation Oncology Center as the Patient Experience Manager. As the first face you see when you walk in, Patti is not just here for the “room service” (though she does room patients for Dr. Huang)—she’s here to make every patient feel welcome and supported.
When she’s not busy wrangling medical records or keeping the Patient Housing ship-shape, you’ll probably find her in her garden.
And trust us, she’s got a zucchini-ncredible green thumb! If she’s not planting, she’s traveling to her favorite destinations in the Caribbean—because who wouldn’t trade the Alaskan chill for some island vibes?
(Though maybe she should think about packing those zucchinis for a tropical twist on gardening!) Patti’s true magic, though, comes from her ability to connect with patients.
With her love of getting to know everyone she meets, it’s like she’s casting a little “Accio warmth and care” spell. In fact, speaking of magic, she’s also a huge Harry Potter fan—so it’s no surprise that she’s a pro at making stressful medical experiences vanish like they were under an invisibility cloak.
Patti’s energy, humor, and attention to detail make her an essential part of the team. Whether she’s helping patients or cultivating her garden, she brings joy and dedication to everything she does.
When asked about her biggest pet peeve, there was no delay… “people who chew with their mouth open!” So take a minute to say hi to Patti then next time you have to call Juneau! We appreciate having her and so do the patients!