Each daily treatment felt like I was visiting old friends. Old friends, that were professional and inspired confidence.
Everyone was professional and very kind. I got any questions answered right away.
I was treated with professionalism, respect, and care as if I was part of the family. Thank you!
You excel at conveying care for the patient. Thank you for being there for me.
They keep a cheerful countenance and present an upbeat manner at all times. They share outstanding Alaskan artwork, especially in the lobby/waiting room.
Best medical care at a local facility.
Everyone was so nice. It helped me out a lot. At the consultation, my father did not want treatment. After 3 days he decided he did want treatment. We were seen within a week. Outstanding customer service.
A tremendous job of making me feel like someone truly cares about my situation! A sincere thanks for all that the staff provides to us cancer patients going through a tough time.
Making the patient feel like they matter, that there are people there just for us. I don’t know how you fix perfection.
You all fulfill your mission statement outstandingly well. At all times I was treated with friendly informal caring and concern. At no time did I feel that I was being treated as a patient or a lab rat. I was always treated as a person and a friend. Could not overstate my satisfaction.
Took the time to answer my questions whether it was before I started treatments or during and to know I could call after treatments with any concerns or questions too. Everything and everyone was excellent.
Always pleasant, always kind, and always had time for my questions. Dr. Huang checked on me by phone personally before I started radiation – prior to surgery, post-surgery, and post-radiation. Kind and flexible with a change I needed with my appointment time. Always made me feel they cared about me as a person. I can’t imagine what could be done more or better.
Congratulations on your ten years of battling cancer here in Southeast . . . And continuing far into future years for folks here in “The Panhandle” of Alaska. As a July/August patient, count me among your long list of grateful people. Each of you serve everybody well; personable, professional and effieicent, understanding each with kindness and warm regard. My cancer episode could not have been served better anywhere on Earth. My stay at Hope Houe was an unexpected blessing and I tell others of how good that is as a feature of your care. This was one of the most positive experiences in my many years of life. When I pause in travel stopping in Juneau I will swing by and chat, remembering your smiles, humor and support within your facility, God bless each of you in your ministry of healing.
You did EVERYTHING well! What could have been a frightening experience was instead reassuring, friendly, and stress-free.
Couldn’t have had a better experience with 6 weeks of radiation, from a superb doctor (Huang) along with his staff 🙂 A home away from home!
“Everything was so easy even when things happened that were beyond our control “power outages.” And was a very comfortable overall experience.”
“1st time being a caregiver to a friend who developed cancer/tumors, I learned a lot and it is interesting & to me worth the knowledge. One heck of a journey, but we did it! To every staff member at Southeast Radiation Oncology Center, Thank you.”
“A+ Thanks for being in Juneau so we can live at home with family & friends support while receiving treatment.”
“The compassion they portrayed set me at ease”
“Thank you so much, receiving treatments at home near family was the best”
“Could not provide any better care. Thank you so much!”
“They display a very caring attitude which was shared by all members of the staff. I felt like the staff members were family”
“Dr. Huang and his team are amazing!”
“I wouldn’t have been able to do this without all of you!”
“Staff was knowledgeable about cancer and radiation treatment, very caring to patient and family, they helped the patient feel comfortable.”
“I was very pleased with the staff & Dr. Huang. I did 7 weeks of radiation and never had a bad experience, staff always had a smile & courtesy.”
“Exceptional care & staff. Everyone was welcoming and accommodating to me. Very competent and impressive from doctor to front desk to therapists.”
“The entire staff was kind and compassionate. Each team member treated me as if I was the most important person they had to take care of.”
“Staff very friendly and welcoming but more important, staff appeared to be very competent – which leads me to believe I’m getting quality care.”
“Dr. Huang, rare to find a physician with this level of experience that cares so much for each and everyone of his patients. We are very thankful to have him in Juneau. Thank you! Thank you from the bottom of our heart.”
“The center comprised of a competent, skilled, compassionate team was so caring and great to work with.”
“Flexibility of appointments was wonderful. Care was very personal and non stressful.”
“Proactive response to our initial inquiries was very helpful!”
“So thankful to have been able to have my treatments in my own hometown, knowing I was in good hands. A very special group of people for which I’m forever grateful.”
“Great doctors and staff!”
“You are an amazing team! We were very pleased with our care. Thank you for your kindness.”
“So thankful to have been able to have my treatments in my own hometown, knowing I was in good hands. A very special group of people for which I’m forever grateful.”
“Treated me awesome, felt like part of the family. Always welcome. I laughed and felt as though there wasn’t anything to worry about.”
“You are technically top-notch. I felt that the treatment was the best science could be at your clinic.”
“Outstanding rapport between physician/staff and patients.”
“Great place with great people!”
“I have never had so much caring and professionalism by a medical group before.”
“So thankful to have been able to have my treatments in my own hometown, knowing I was in good hands. A very special group of people for which I’m forever grateful.”
“I have never had so much caring and professionalism by a medical group before.”
“It is my opinion that all who choose Southeast Radiation Oncology Center will be as pleased with their care as I have been with mine. I would most highly recommend this center to all.”
“Personal attention from all staff to patient is very comforting. Efficient delivery of therapy is also a strong point.”
“I was and still am like family to all who work there – hard to believe but I miss going there every day!”
“The warmth and compassion made my journey so much easier.”
“I would absolutely recommend SROC to anyone needing radiation!”
“We were never made to feel rushed and were treated as family, not patients.”
“Dr. Huang and the staff there made me feel so welcome. They were caring, hands on and super, super loving.”
“I’m happy I chose Southeast Radiation Oncology Center for my treatment. The staff and facility exceeded my expectations! So glad to be close to home!”
“We are so lucky to have all of you here in Juneau.”
“Juneau is so, so lucky to have this facility.”
“I am 72 years old and this is the best medical care I’ve ever received in my life.”
“You are truly a blessing from the Lord to this community.”
“My nine weeks of treatment were the most professional, warm and sincere of my medical treatments I’ve ever received anywhere. Bravo SROC!”
“Your compassionate care made me so welcome and so secure in believing that I would get better… I would and will recommend the center to anyone!”
“Dr. Huang gives his full attention, doesn’t seem rushed and answers all your questions.”
“Other health care providers could take lessons from this wonderful facility and its employees.”
“Loving, caring people. Treated like family.”
“Thank goodness for this wonderful staff – they complement each other in the caring and understanding for each patient they encounter.”
“So friendly! Great attention! Wonderful waiting room! Quick timing!”
“We enjoy and admire the ‘no white coat’ policy! Hugs and care are outstanding!”
“The whole staff always showed complete care, concern, and compassion! You have a great group of employees and I would highly recommend your facility to anyone!”
“The staff was awesome… they kept me from feeling down and made me feel I was going to beat this.”
“You are an amazing team! We were very pleased with our care. Thank you for your kindness.”
“I am so glad I went there for my treatments.”
“Probably the very best experience in healthcare we’ve ever had in our lifetime!”
“I think the positive atmosphere, and most of all the very nice people, were as beneficial as the treatments.”
“It was such a pleasure to have such good care.”
“Dr. Huang is great and has excellent staff.”
“Thank you for all your kindness and care. Words cannot express how truly grateful I am.”
“The caring and thoughtfulness of Dr. Huang and staff is beyond belief”
“You make people feel welcomed and safe.”
“Considering this is a treatment for a life-threatening disease, our (including my spouse) experience couldn’t have been more positive! Dr. Huang’s willingness to consult with us even before radiation was prescribed was very valuable!”
“Everything is done with professionalism and great loving care.”
“Every aspect of your treatment protocol was executed flawlessly. I rate my experience with a perfect score”
“You have a wonderful clinic and I am so grateful I didn’t have to go south for the treatment – and the HOPE house!”
“You made me feel like you really cared.”
“The whole staff were positive and encouraging – they made me feel cared for and hopeful!”
“It truly was a pleasure working with this professional staff! Thanks for helping me, answering all my questions and assisting me with the HOPE house.”
“Best medical facility in Juneau!”
“I think everything was done exceptionally from the initial consultation through the six weeks of treatment.”
“All personnel are compassionate and professional.”
“I felt special. And other patients that I met OBVIOUSLY felt special, too.”
“Even the décor was awesome!”
“I was very pleased with the staff & Dr. Huang. I did 7 weeks of radiation and never had a bad experience, staff always had a smile & courtesy.”
“I’m so grateful that Juneau has this beautiful facility and wonderful caring staff.”
“I have had stage IV breast cancer since 2010 and have received quite a bit of radiation therapy. I have never met a more caring radiation oncology team. Dr. Huang and his staff are truly a blessing.”
“Having this resource here in Juneau has been so helpful, not having to travel or spend weeks away from home is a real gift!”
“They transformed my initial negative attitude towards the treatments into a very positive experience.”
“Everything was perfect. If I had to, I would come back again. I would recommend you all to others.”
“Dr. Huang was the best doctor I ever had in my life and I’m 54.”
“We couldn’t have asked for anything more. All the staff were caring and certainly met our needs. They provided a very positive experience.”
“Everyone was friendly and welcoming, the staff was supportive and uplifting. They made me feel special and were caring on a personal basis.”
“Explained in detail services I was to receive and answered all my questions.”
“Alex and Kelly were always upbeat and a pleasure to be around. Dr. Huang was always available whenever I needed him.”
“During a difficult time in my life, the staff and Dr. Huang were fabulous. Really relieved my fears, very sensitive to my care and excellent emotional support.”
“I could not imagine a better group of people to do this work, and I’ll always be grateful that I could get this treatment in my hometown.”
“I feel extremely grateful to have such top-notch professional care right in my home town.”
“Appreciated emphasis on keeping patient both comfortable and well-informed.”
“Dr. Huang and everyone else were absolutely angels from God! There are no words for us to say how great they were! Thank you for being in our community!”
“You all provide the best possible environment to perform what needs to be done under the circumstances. Great job.”
“I always felt safe, loved, cared about, and important. I will miss seeing both the staff and the doctor.”
“For the past nine weeks of treatment, I felt like a special person and the friendship that developed with the doctor and staff is unforgettable. My special thanks to all of you.”
“The staff was warm, kind, and understanding in a time of your life when you are not at your best.”
“Very personable staff. Always felt comfortable.”